At Spruce Moose your privacy is very important to us.

Any personal information you submit via our website including, but not limited to name, address, phone number, email and other personal information is subject to the Privacy Policy outlined below.

Anonymous Visitor Data Collection

Each time you visit Spruce Moose website, a small about of anonymous data is collected. This data is information such as browser type, time and date the site was visited, search terms used and site referral data. This information is collected purely for the purpose of maintaining and improving the overall quality of the website.

Cookies

A cookie is an information packet that is sent to your computer when you visit a website. Cookies enable us to store general information such as preferences and search patterns and are used to improve the overall quality of the website and our services. Cookies are not used to retrieve any kind of identifiable personal information from your computer. The cookie technology that is used cannot access information on your hard drive or transmit a computer virus. If you are against the use of cookies you can reset your browser to refuse the use of this technology. If you choose not to accept cookies some website features may not work as designed.

Security of Information

All personally identifiable information such as name, address, email address, phone number is encrypted and stored in a secure database that can only be accessed by Spruce Moose. Access to this information is restricted to staff that require the information to provide our services. Credit card and payment information IS NOT STORED.

Information Sharing

We will not use your personal information in a manner that is unrelated to the purpose for which you provided it. We will not share, rent or sell any of your personal information to a third party except in the circumstances outlined below:

  • You have agreed to the disclosure of your information

  • We are required by law to disclose your information for the purpose of criminal investigation, legal proceedings or court order

  • If we feel the disclosure of your information is important in order to investigate or prevent illegal activity or violations of our terms of use

Payment Processing and Third Party Information Collection

Spruce Moose is not responsible for the privacy practices of the websites whose links may appear on our website. If you choose to access a third party website we suggest you read their terms of use and privacy policy to ensure your information is being treated safely.

All online payments are processed through PayPal or Strip (online credit card payment). We do not collect and store any of your payment information. For more information about the privacy and security features for PayPal or Strip please consult their website.

Removal of Data

If at any time you wish to have ANY personal data that has been collected by Spruce Moose removed, you can contact us via our online contact form or via email (moose@sprucemoose.com.au). You can also unsubscribe from our communications at any time.

Updates to this Privacy Policy

From time to time we will update or amend various parts of this privacy policy. We suggest you regularly refer to this policy so you are made aware of any changes.